Workplace, culture & diversity
We want every member of our pack to feel comfortable bringing their full self to work. We’re proud of the wide range of experiences, insights and backgrounds that make up tails.com and we know they’re key to us being a better business.
We’re a diverse and inclusive employer, creating a culture where people are free to be their true selves and deliver the best work of their lives. This is truly important to us so we send an anonymous survey to our team twice a year to see how they feel about life at tails.com. It lets us know if we're on the right track and where we can do better.
What the team say about working here -
83% recommend tails.com as a great place to work
85% are proud to work at tails.com
86% feel they can be themselves at work
What our team are saying…
Here are some of the demographics that make up our talented team.
What is your ethnic identity?
6% Black, Asian, minority ethic
6% Preferred not to say
What is your gender identity?
6% Preferred not to say
What is your sexual orientation?
10% Preferred not to say
4% Gay & lesbian
Do you consider yourself to have a disabilty?
8% Preferred not to say
Is English your first spoke language?
5% Prefer not to say
Our groups and committess
Neurodiversity at tails.com is for people who are neurodiverse and provides a space for sharing advice, problems and most importantly memes. As well as supporting neurodiverse people in the group we provide education and support for the rest of the company on a range of neurodiversity topics.
The LGBTQ+ Group at tails.com provides a private, by invitation only, space for pack members to simply be themselves. Not everyone in the group is out and there’s no obligation to share anything you might not be comfortable with. Members of our LGBTQ+ Group also have a hand in planning our Pride celebrations each year.
Diversity & Inclusion
D&I steering group - which sets the direction and action plan for diversity & inclusion at tails.com. In this group, we’ve discussed topics like gender identity and how to make people feel welcome and included when joining tails.com.
Black Lives Matter
Black Lives Matter workgroup - which is focused on increasing our knowledge of the impact of racial inequalities so that we actively promote an anti-racist culture at tails.com.
Our diversity ambassadors
Andrew Jehan, Customer Experience Specialist
I chose to join our D&I group as a way of being an active part of the change that we all want to see. Building an inclusive culture is such a collaborative process and I wanted to be there every step of the way. My passion really stems from getting to be the representation that, up until now, I'd never seen before, and that's really important to me.
Andrea Burris, Senior User Research Manager
Having a diverse and inclusive team is such an important part of helping people feel they belong and supporting everyone to deliver truly game-changing work. I want to see more diversity across all levels of tails.com and be a part of building an inclusive culture.
Lai-Ping Lai, Chief Product Officer
It is important to me that we celebrate and cherish our differences because ultimately it can unite us. So being in the D&I group is a fantastic way to work with a diverse group of us (as participation is not by seniority or role, but voluntary and by personal passion). Together, we aim to have a positive impact on our D&I culture at tails.com in tangible and intangible ways.
Jan-Sebastian Dreyer, CX L&D Specialist (Germany & Rest of Europe)
I’ve always wanted to live in a world that encourages, supports, and celebrates the diversity of people. I figured I can't change the whole world so I'm happy tails.com gives me the opportunity to have an impact within my work environment - I can share my ideas and thoughts as part of the BLM group to build a more inclusive and diverse environment. For me, D&I also requires constant work and self-reflection.