We genuinely care for our customers. We deliver on our promise, so they can have a happy & healthy pet for life.
We support and challenge one another, help each other to be our best self. We pull together to change pet food for good.
We are pioneers. We create new approaches to change things for the better so we stay ahead of the game.
Making each day count
We do what matters most each day, focused on outcomes. We are nimble, finding smart solutions to deliver great quickly rather than perfect slowly.
But what does it feel like to work here?
When we ask our team members what they value most about working here and how our values show up day to day, this is what they tell us is important.
🤗The people: you can be yourself at work, in a supportive environment with great colleagues.
🚀The development: in a fast paced environment, there is scope to challenge yourself and grow in your role.
🛒Our customers: we truly live our values, and team members like knowing that in their role they can make a difference.
🧘The way we do it: our flexible, hybrid working environment means folk can balance the needs of tails.com and their own lives.
Meet some of the team
Lesa Koorsse - Lead QA
I love all things "testing software", solving problems, continuous learning and being able to play a part in developing other QA's skills and see them grow and develop in new roles.
Mario Behrendt - Head of Engineering
I love building great and diverse engineering teams with lots and lots of sharp and funny people! At tails.com we’ve done exactly that
Lina Merouani - French Marketing Executive
I have been working at tails.com for over a year now and I absolutely love it. There's always exciting projects to work on.
Henry Ellis - Commercial Finance Manager
I love working with smart people who encourage me to be better every single day.
Natalie Moore - CX L&D: Coaching Specialist
As the first member of the CX team to remotely work from Scotland, I've always loved working for tails.com. I was a loyal customer before being an employee and I greatly enjoyed learning about the business.
Howard Smith - Software Engineer
As a software engineer at Tails.com, I get to work on some really interesting, challenging, and exciting projects. In doing so I get to see first-hand, and contribute to, how we use technology to pursue our mission of changing the world of pet food for good.
Learning and development
As a company we truly believe that to be the best and deliver the best to our customers, we need to invest in our team’s development; be that on-the-job, through peer learning or in the classroom.
We tailor our internal training sessions to make them just right for the tails.com environment, taking the best theoretical learning and adapting and delivering it to our team's needs, working with some of the best external partners to provide technical training as well as delivering inhouse programs across the team.