Facilities Manager
The Facilities Manager will lead the way in maintaining and optimising our building & infrastructures. As the steward of our physical environment, you'll make a significant impact on our organisation.
Are you ready to take charge of ensuring the seamless operation and safety of our facilities? We are seeking a dynamic Facilities Manager to lead the way in maintaining and optimising our building and infrastructures. As the steward of our physical environment, you’ll oversee the maintenance operations, manage vendor relationships, and ensure compliance with health and safety standards. If you’re a proactive problem solver and possess a keen eye for detail, then this is the perfect opportunity to showcase your expertise and make a significant impact on our organisation.
Changing the world of pet food for good
We’re tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.
We’ve got ambitious plans. Having created an entirely new category in pet food, we’re now scaling fast in the UK and Europe – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.
Together, we’ll change the world of pet food for good.
About the team
At tails.com, our team is built on the foundation of collaboration, efficiency, and foresight. We prioritise strong relationships with each other and our suppliers in order to deliver a top-tier product and service. Our approach involves understanding the intricacies of our operations, identifying opportunities for improvement, and driving positive change. We are dedicated to staying ahead of the curve, leveraging data to anticipate future needs and ensuring we always meet the demands of our customers. If you’re passionate about innovation, teamwork, and shaping the future of pet nutrition, we invite you to join us.
Sound like a team you want to join? Here’s how you’ll make a difference:
The role
The Facilities Manager will have responsibility across all tails.com sites, located at Heathrow; Slough and Richmond, London. This individual will travel and attend to each of these facilities regularly to ensure that all sites are functioning and safe for our teams, enabling our pack to do our best work.
You'll be responsible for:
- Developing, implementing, and overseeing facility management plans in alignment with organisational goals
- Coordinating with maintenance staff, contractors, and vendors to address utilities, equipment, and infrastructure issues
- Managing internal facility projects, including renovations and space optimisations
- Managing external vendors and contractors for facility services, negotiating contracts and ensuring performance standards are met
- Scheduling and overseeing facility maintenance, repairs, and upgrades
- Ensuring compliance with regulations, codes, and standards; Conduct audits to assess and mitigate risks at all facilities
- Developing, implementing, and enforcing security policies, procedures, and protocols across all facilities to protect personnel, assets, and property
The skills you’ll bring:
- Professional certification in facility management, such as:
- National General Certificate in Occupational Health and Safety
- British Institute of Facilities Management (BIFM)
- Institute of Workplace and Facilities Management (IWFM)
- Strong leadership, communication, and interpersonal skills
- Excellent problem-solving skills and attention to detail
- Independent and highly motivated
Our Commitment
We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at tails.com.
During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.
What's in it for you?
- Competitive salary, reviewed annually
- Annual bonus, based on company performance
- Flexible core hours, giving you true work life balance
- Hybrid role to ensure this role works for you
- 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
- 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
- Optional 5 days unpaid leave and 1 paid volunteer day each year
- When you need a change of scenery, you can work from abroad 2 weeks every 6 months
- Health insurance for you, paid by tails.com, and discounted gym membership
- Extended maternity, shared parental and adoption pay. Up to 6 months at 70% pay, linked to statutory parental pay
- Flexible paid care leave to support immediate dependents, people close to you and pets
- An external financial coach to support a range of topics - debt management, savings and investments
- In house L&D team, with access to year round courses to help drive your development
- 50% discount on all tails.com and 40% on Republic of Cats products
What’s next?
If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.
Here’s a taster of how our recruitment process works:
- Upon submission, your application and CV will be reviewed by the Hiring Manager.
- If selected, you will then have a phone call with the Hiring Manager so we can learn more about your background, experiences, and skill sets in greater depth (30 mins).
- Should you be successful, you will then be invited to our factory in Heathrow to meet with the Hiring Manager and Factory Manager (60 mins).
- Lastly, the final interview will be a video call with our Head of Manufacturing Engineering (30 mins).
- Department
- Health & Safety
- Locations
- Heathrow Factory, Richmond, Slough Factory
Facilities Manager
The Facilities Manager will lead the way in maintaining and optimising our building & infrastructures. As the steward of our physical environment, you'll make a significant impact on our organisation.
Loading application form