Data Analyst
We’re looking for Data Analysts to join our Data team. We have a huge wealth of data - we need you to help us make sense of it and deliver insights that will help drive our strategy.
We are only able to consider UK residents for this role who are eligible to work in the UK without requiring sponsorship.
We're looking for Data Analysts to join our Data team at tails.com. This role will work closely with both cross-functional teams and squads to drive forward our company strategy. We have a huge wealth of data - we need you to help us make sense of it and deliver insights that will help drive our strategy to change the world of pet food for good.
Changing the world of pet food for good
We’re tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.
We’ve got ambitious plans. Having created an entirely new category in pet food, we’re now scaling fast in the UK and Europe – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.
Together, we’ll change the world of pet food for good.
Data Team
The Data team at tails.com sits centrally within our Commercial function and partners across the entire business. Our team covers the entire spectrum of data-related tasks, from collecting and processing data to making insightful visualisations and conducting rigorous experiments. We play a vital role in helping individuals at tails.com make informed decisions, driving the continued success and growth of our business. Data Analysts are embedded within product teams and drive impact through influencing the product development life-cycle, whilst also working on central data products and evangelising data-driven decision-making across tails.com.
Sound like a team you'd like to join? Here’s how you’ll make a difference:
The role
At tails.com, Data Analysts sit within a central data function and are embedded within product teams and drive impact through influencing the product development life-cycle. You will report into the Analytics Manager and work closely with Product Managers, Commercial leads, Software Engineers, Data Scientists, and other Data Analysts.
You will be responsible for:
- Using data to understand trends in user behaviour and product usage, then use that to drive improvements that our customers care about
- Designing and evaluating metrics to measure progress towards our product strategy
- Establishing performance reports to relevant teams and executives
- Helping design experiments and validating the results
- Supporting the data specification of events and properties we collect across our product surfaces
- Achieving the above by utilising our stack: dbt, Snowflake, Thoughtspot, and Airflow
The skills you’ll bring:
- Prior experience working within a consumer-focused data analytics team
- Professional experience using an advanced level of SQL to manipulate large data sets (complex joins, CTEs, window functions)
- Proficiency with thoughtspot or any other data visualisation tool
- A great communicator, comfortable working directly with engineers, product teams, and marketing teams
- Experience in reviewing large, complex data sets and producing clear actionable insights to stakeholders
- Ability to prioritise problems in order to focus on the biggest issues
- A keen desire to be part of the tails.com culture, embodying our values of: Game changing, Customer-led, Making each day count, and Team-spirited
Nice-to-have
- Experience with subscription business metrics such as retention and customer lifetime value
- Python, dbt, and git experience
- Solid stats fundamentals (A|B testing, regression)
Our commitment
We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at tails.com.
During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.
What's in it for you?
- Competitive salary, reviewed annually
- Annual bonus, based on company performance
- Flexible core hours, giving you true work life balance
- Hybrid role to ensure this role works for you
- 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
- 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
- Optional 5 days unpaid leave and 1 paid volunteer day each year
- When you need a change of scenery, you can work from abroad 2 weeks every 6 months
- Health insurance for you, paid by tails.com and discounted gym membership
- Extended maternity, shared parental and adoption pay. Up to 6 months at 70% pay, linked to statutory parental pay
- Flexible paid care leave to support immediate dependents, people close to you and pets
- An external financial coach to support a range of topics - debt management, savings and investments
- In house L&D team, with access to year round courses to help drive your development
- 50% discount on all tails.com and 40% on Republic of Cats products
What’s next?
If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.
Here’s a taster of how our recruitment process works:
- Upon submission, your application and CV will be reviewed by the Hiring Manager.
- If selected for the next stage, you will then have a video call with the Hiring Manager to discuss your background, experiences, and skill sets (30-45 mins).
- Should you be successful, you will then be invited to present your recommendations in response to a provided task to a panel of interviewers (60 mins).
- Department
- Data
- Locations
- Richmond
- Remote status
- Hybrid Remote
Data Analyst
We’re looking for Data Analysts to join our Data team. We have a huge wealth of data - we need you to help us make sense of it and deliver insights that will help drive our strategy.
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