Changing the world of pet food for good

We’re Tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique Tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.

We’ve got bold plans. Having created an entirely new category in pet food, we’re now scaling fast – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.

Together, we’ll change the world of pet food for good.

Build our brand

We’re building an international brand, fast. We set ambitious goals. We challenge and support each other in equal measure. At the pace we’re moving, we prefer to test ideas and learn quickly rather than spend months building a business case. That means we celebrate when things go right, and we learn when things go wrong.

Sound like a team you want to join? Here’s how you’ll make a difference:

We’re looking for a Junior Quality Assurance Engineer to join our product engineering squads and help us deliver high-quality, reliable software to our customers. You’ll collaborate with product managers, designers, and engineers to understand requirements, test new features, and help prevent defects early in the development process.

This is an excellent role for someone early in their QA career who is curious, analytical, and excited to learn more about software engineering and modern QA practices.

The role

What you’ll do

Test new features using exploratory and structured testing approaches.
Review requirements and designs to identify risks, gaps, and edge cases.
Reproduce, document, and communicate defects clearly across the team.
Contribute to improving QA processes, documentation, and test suites.
Begin learning and contributing to automated tests with support.
Collaborate closely with engineers, PMs, and designers in an agile squad.

What you bring

A curious, inquisitive mindset — always asking “What happens if…?”
Strong attention to detail and a genuine passion for quality.
Clear, concise communication skills with both technical and non-technical stakeholders.
Creative thinking to uncover usability issues and explore alternative paths.
Willingness to learn how software is built and how QA fits into the full lifecycle.
Ability to write and run manual tests; openness to learning automation.

Why join us?

Supportive team environment with mentoring from experienced QA engineers.
Opportunities to develop skills in automation, agile delivery, and modern QA tools.
Real ownership of quality within a collaborative product squad.
A path to grow your career into a well-rounded QA professional.

What's in it for you?

Competitive salary, reviewed annually
Annual bonus, based on company performance
Flexible core hours, giving you true work life balance
Hybrid role to ensure this role works for you
25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
Optional 5 days unpaid leave and 1 paid volunteer day each year
When you need a change of scenery, you can work from abroad 2 weeks every 6 months
Health insurance for you, paid by Tails.com
Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay
Flexible paid care leave to support immediate dependants, people close to you and pets
In house L&D team, with access to year round courses to help drive your development
50% discount on all Tails.com
Discounted gym membership

What’s next?

If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.

Here’s a taster of how our recruitment process works:

Once you have applied your CV will be reviewed by the Talent Acquisition Team.
If selected, you will then have a call with the TA Team who will tell you more about us and the role, as well as learning more about your skills and experience.
Should you be successful, the next stage will be a video call with the hiring manager.
If successful, you will be invited to present a task back to a panel of interviewers.

Our Commitment

We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at Tails.com.

During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.

Junior Quality Assurance Engineer