We are looking for a Commercial Analyst to join our ever-growing finance team; you love digging for answers through detailed analysis and summarising your findings to support stakeholders with key decision making.

Changing the world of pet food for good

We’re tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.

We’ve got ambitious plans. Having created an entirely new category in pet food, we’re now scaling fast in the UK and Europe – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.

Together, we’ll change the world of pet food for good.

Decisions, decisions.

Join the finance team at tails.com and you’ll help everyone here make better decisions. We listen. We ask questions. We find new ways and build new tools to help people understand what’s going on, measure what impact they have, and predict what might happen next.

We’re connected to every team in tails.com, joining dots across the business. We don’t write reports that sit in drawers. In a company that changes as fast as we do, the work you do in the morning can be in the hands of customers by the afternoon.

We’re creative with problems. We’re nerdy with data. And we’re good with people.

Sound like a team you want to join? Here’s how you’ll make a difference:

The role

Reporting to the Senior Commercial Finance Manager you will be business partnering our product Trading team - working together to drive our growth through revenue per order. With an eye for detail coupled with a comprehensive understanding of the bigger picture, you will provide insight into how our performance at a product level is impacting our revenue and gross margin, analysing the drivers of our key metrics (product penetration, basket size, average order per revenue, gross margin) across our markets.

This role offers stability in an extremely friendly working environment. As part of a small, close-knit finance team in a rapid-growth company there will also be plenty of development opportunities ahead.

You will be responsible for:

Business partnering our product Trading team through clear analysis, effective communication and challenging where necessary to ensure a robust forecast
Providing clear and insightful reporting on the trends and drivers impacting performance, giving key stakeholders the tools they need to make the best decisions
Scenario modelling to aid decision making
Detailed P&L analysis including management and ownership of the month end process with commentary and further analysis
Proactively identifying signs of risk and opportunity to the P&L, articulating the quantitative impact
Guiding the business to make decisions to optimise profitability through in-depth gross margin analysis and thorough understanding of profitability drivers, category mixes and promotional decisions
Month end responsibilities include ownership of courier and labour costs, identifying drivers of performance

About you

Analytical – you enjoy problem solving by taking a logical and critical approach. Your analytical mindset will give you the foundation to be able to identify insights from data and to solve real business problems in this role. Good Excel skills and experience working with data would be great too.

Commercial acumen – we have a passion for understanding what drives growth and profitability. You will share that sense of curiosity for drivers of change within our subscription model and consider our customers in the process.

Great communicator – an ability to deliver strong, clear guidance and provide context to the rest of the business; strong collaboration skills to be able to partner widely across multi-functional teams. You'll love to build business cases, present and debate different scenarios and thoughtfully challenge the teams you work with.

Innovative and growth mindset – you have a drive to learn and grow in this role - with your background demonstrating a proactive attitude towards development. You thrive in a fast paced environment underpinned by robustness and accuracy of the numbers. You’re comfortable with both digging into details and thinking about the big picture.

What next?

If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.

Here’s a taster of how our recruitment process works:

Once you have applied your CV will be reviewed by the Hiring Manager.
If selected, you will then have a call with the Hiring Manager for 30 minutes.
Should you be successful, the next stage will be a video call with two members for the team you will work closely with for 1 hour.
If successful, you will be invited back to meet with the Hiring Manager and Finance Director.
The final stage is a video call with other Stakeholders you will work closely with.

Our Commitment

We’re proud to be an active equal opportunity employer.

We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at tails.com.

During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.

What's in it for you?

Competitive salary, reviewed annually.
Annual bonus, based on company performance.
Flexible core hours, giving you true work life balance.
Hybrid role to ensure this role works for you.
25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days.
9/10 day working week - meaning every other Friday off to enhance your wellbeing without a reduction in pay and leave allowance.
Optional 5 days unpaid leave and 1 paid volunteer day each year.
When you need a change of scenery, you can work from abroad 2 weeks every 6 months.
Health insurance for you, paid by tails.com (starting mid 2023) & discounted gym membership.
Extended maternity, shared parental and adoption pay. Up to 6 months at 70% pay, linked to statutory parental pay.
Flexible paid care leave to support immediate dependants, people close to you and pets.
An external financial coach to support a range of topics - debt management, savings and investments.
Vet service - to support with all pet related questions.
In house L&D team, with access to year round courses to help drive your development.
50% discount on all tails.com and 40% on Republic of Cats products.