We turned dog food upside-down.
But we didn’t stop there.
Every dog is unique, every blend is unique, every action has a reaction.
We’re tails.com – experts in keeping dogs happy and healthy. We do that by creating the perfect tails.com recipe for each and every dog, asking owners a few simple questions – and then delivering the products straight to the door. It’s new and disruptive. Join, and you’ll be right at the heart of a business that’s not just changing the world of pet food – but also the way customers are able to care for their pets using awesome digital tools.
We’re lucky to have an incredible community of loyal and passionate customers, and our digital product is an absolutely integral part of their experience with us - from how they create their very first tailored meal plan to how they explore their dogs’ tailored nutrition and products, to how they manage their deliveries every month.
That’s where you come in.
We’re looking for a talented and driven Product Manager to join the Product team at tails.com, to be a customer-led champion of our digital products.
Reporting to Ben, our Senior Product Manager, you will be the Product Manager leading one of our squads - delivering improvements to our onboarding journey and helping customers discover and try more of our products. This means figuring out what we should be building through smart discovery and prioritisation, working collaboratively and cross-functionally to deliver change, and closing the loop by measuring success, and ensuring that we’re always learning.
You will also be working closely with other members of the award-winning tails.com team including Marketing, Operations and Customer Support teams.
This role will focus on continuously optimising the foundations of our digital customer experience, acting as Product Manager for the “Growth” squad. This is a cross-functional team that drives and creates a truly tailor-made start to life as a tails.com customer. This includes product ownership of our signup flow, which drives our proprietary algorithm and allows us to create each dog a tailor-made blend, and product attachment of our delicious and nutritious range in signup and in-life
What's on offer