We turned dog food upside-down.
But we didn’t stop there.
Customer service, reinvented
We’re tails.com – experts in keeping dogs happy and healthy. We do that by creating the perfect tails.com recipe for each and every dog, asking owners a few simple questions – and then delivering straight to the door.
It’s radical stuff. Join, and you’ll be right at the heart of a business that’s not just changing the world of pet food – but customer experience too.
A tasty recipe
Listening closely. Solving customer problems. And putting expert knowledge to good use. Those are the secrets to getting it right every time – hearing what each customer has to say, then working out how we’ll make them utterly delighted.
That’s not exaggerating. Our whole business is built around phenomenal service – and this role is essential to that - putting you right at the heart of one of the most successful start-ups around.
What the job involves...
On top of all this, you’ll share the same ambition and entrepreneurial spark that makes tails.com a brilliant place to work. (Breakfast, great coffee and the dog-friendly office in Richmond help too).
You should apply if…
Listen to Kim in this video to see what it's like to work in the Customer Experience team at tails.com.
Based on experience, plus stock options.